Team Leader - Brighton - Team Leader Verisure Employee Review

1.0
Oct 5, 2018
Recommend
CEO approval
Business Outlook

Pros

I worked for the Brighton branch from January 2017 - July 2018, I met some fantastic people both colleagues and customers. The branch manager Michael was amazing, he was extremely supportive and involved in the day to day running of the branch. The company has some great ideas and there is potential for promotion early on.

Cons

The biggest problem with Verisure starts from the Territorial Managers and above, they have extremely unrealistic targets and attempt to force sales staff to follow a script of telling potential customers that they are from the marketing department and they want you to display their deterrent signs and there is no cost to you (there will be). They try to get you to stretch the truth about their service and change "special offers" on a day to day basis. You also have a teleclose department who will call you warm leads (company generated lead) 72 hours after the appointment, meaning majority of the sales staff begin to push too hard or even lie just to close the sale there and then! I absolutely loved my job as a Team Leader, but I could for see the negative changes Verisure was making and decided to leave. I truly believe the senior managers are just too stubborn to change their ways, no one can be this blind about what's happening! I'm surprised the shareholders aren't asking more questions!

Explore other reviews about Verisure

5.0
Apr 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company. Cares about customers

Cons

Sometimes can be a lot of work

2.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Boss is 5 hours away. Some schedule flexibility.

Cons

They own you. You are on call 24 hours a day 7 days a week. No holidays. No vacations. No kids’ birthday parties.

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