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      Unilever

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      Unilever reviews

      Customer Service Analyst - Customer Service Analyst Unilever Employee Review

      3.0
      Mar 5, 2018
      Customer service analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office in Shelton, CT. , free ice cream, 2 days work from home, sit/stand desks, great benefits, great BRGs, great people to work with.

      Cons

      Very political. Hard to move up unless you have management supporting you. Stay away from the Drug team. Worst management ever. Team members are pitted against one another and encouraged to snitch about other team members' mistake and shortcomings (instead of helping them) to get better ratings. Terrible training.

      avatar
      Unilever Response
      8y
      Hi. Thank you for taking the time to review your previous role here at Unilever. We really do appreciate the feedback, especially around your colleagues and and the team environment. We'll pass all of your points on to the respective teams. We hope your current role is proving successful and wish you all the best.

      Explore other reviews about Unilever

      5.0
      Mar 3, 2026
      Production operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The People , Clean Workspace, Benefits Are Good

      Cons

      Not Always Knowing Whats Going On Within Plant

      2.0
      May 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with brands you grew up with is really exciting! The people I have met have all been amazing as well!

      Cons

      Everyone I have talked to are overworked and feel underpaid and despite the amount of work they do, there is no recognition or appreciation. Upper management is a mess and UL is constantly restructuring, often going from new BACK to the old structure while simultaneously letting people go leaving more people overworked. While most people are amazing, there are a few micromanagers where expectations are unknown. In addition, the lack of communication is awful. Often, I hear about certain cuts through the vine rather than directly from the people involved

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