Hopes for this company - Guest Service Agent Unifi Employee Review

3.0
Nov 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Flight benefits, Health & Dental Benefits, 401K, in house training facilities

Cons

Onboarding process is your average 2 week training…… but break it down into 3 months. Orientation one day, training next week, random 2 day training the following…. Oh look another training the week after that. This process gives prospective onboarding employees the impression that this is a disorganized company. It also doesn’t help with employee retention, this process makes people loose interest in the job because we have real life to deal with… bills and children. We can’t afford to play around and make $100 a week for 3 months straight. It’s unethical.

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Unifi Response
2y
We are thrilled you enjoy the Unifi perks and benefits. We appreciate your honesty and thank you for leaving a review.

Explore other reviews about Unifi

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company! Love the team and enviorment

Cons

No cons for me to speak on

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Unifi Response
6d
Our goal is to create a great work environment. We are thrilled you’ve had a positive experience with Unifi.
1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job and customers. Nice airport.

Cons

Bad management. Hateful co workers. I’ve worked airline industry for 35 years. I have never worked in such a hateful, vicious environment. About 8 of us quit around the same time because of many mean co-workers and supervisors. Anyone not Hispanic was and still is treated bad and picked on. I hope that American Airlines cancels their agreement with Unifi, and hires a better company to run the Palm Springs operation. They need a company that follows the rules of the United States when it comes to treating their employees fairly. Any fair treatment rules not followed are covered up by Unifi management.

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Unifi Response
1w
Thank you for bringing this to our attention. Your feedback helps us do better.
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