I'm here Part Time, just for the flight benefits. - Passenger Service Agent Unifi Employee Review

2.0
May 29, 2019
Recommend
CEO approval
Business Outlook

Pros

flight benefits - limited but still available

Cons

Lower priority than ALL Delta mainline when traveling, regardless of your date of employment. Since Delta sold their majority, new hires get s4 (lower) priority flight benefits and NO ZED travel. Those already with the company have their ZED fares limited to Jet Blue, Hawaiian Air, WestJet & Southwest. No buddy passes, health care coverage is extremely expensive. High turnover, equipment always seems broken and takes a long time to get fixed, lack of structure and policies, lack of formal training. NO RAISES...at all! We are the "red headed step child of Delta" despite being held to the same high standards. We also now are being taxed on all our flights through imputed income - the yield fare is being added to our salary and taxed on our paychecks. Thankful I don't need this job to provide for my family, just here for the flight benefits, as limited as they are.

Explore other reviews about Unifi

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company! Love the team and enviorment

Cons

No cons for me to speak on

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Unifi Response
3d
Our goal is to create a great work environment. We are thrilled you’ve had a positive experience with Unifi.
1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job and customers. Nice airport.

Cons

Bad management. Hateful co workers. I’ve worked airline industry for 35 years. I have never worked in such a hateful, vicious environment. About 8 of us quit around the same time because of many mean co-workers and supervisors. Anyone not Hispanic was and still is treated bad and picked on. I hope that American Airlines cancels their agreement with Unifi, and hires a better company to run the Palm Springs operation. They need a company that follows the rules of the United States when it comes to treating their employees fairly. Any fair treatment rules not followed are covered up by Unifi management.

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Unifi Response
1w
Thank you for bringing this to our attention. Your feedback helps us do better.
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