Customer Service Agent - Customer Service Agent Unifi Employee Review

1.0
Jan 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Flight benefits are okay. Since the company was recently bought by another company traveling with other airlines is no longer an option. You're very low on the standby priority list so traveling with the benefits can be a headache.

Cons

Low pay, unreliable hours, poor leadership, no consistency with job tasks, no promotions.

Explore other reviews about Unifi

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company! Love the team and enviorment

Cons

No cons for me to speak on

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Unifi Response
5d
Our goal is to create a great work environment. We are thrilled you’ve had a positive experience with Unifi.
1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job and customers. Nice airport.

Cons

Bad management. Hateful co workers. I’ve worked airline industry for 35 years. I have never worked in such a hateful, vicious environment. About 8 of us quit around the same time because of many mean co-workers and supervisors. Anyone not Hispanic was and still is treated bad and picked on. I hope that American Airlines cancels their agreement with Unifi, and hires a better company to run the Palm Springs operation. They need a company that follows the rules of the United States when it comes to treating their employees fairly. Any fair treatment rules not followed are covered up by Unifi management.

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Unifi Response
1w
Thank you for bringing this to our attention. Your feedback helps us do better.
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