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      Unifi

      Engaged Employer

      Unifi reviews

      Bullying atmosphere - Customer Service Representative (CSR) Unifi Employee Review

      2.0
      Dec 26, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to travel on your off days

      Cons

      The benefits are horrible we are at the bottom of the list no matter how many years you've been with the company This company doesn't care about the well being or mental health of their employees The work environment is very hostile and toxic, the bullying is out of control and yes people report it to HR and NOTHING is ever done about it. Training is a complete joke, they only push you to train just to get it done not to actually learn anything

      avatar
      Unifi Response
      4mo
      Thank you for your honest feedback! We appreciate your insight.

      Explore other reviews about Unifi

      5.0
      May 30, 2026
      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company! Love the team and enviorment

      Cons

      No cons for me to speak on

      avatar
      Unifi Response
      3d
      Our goal is to create a great work environment. We are thrilled you’ve had a positive experience with Unifi.
      1.0
      May 22, 2026
      Csa - customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great job and customers. Nice airport.

      Cons

      Bad management. Hateful co workers. I’ve worked airline industry for 35 years. I have never worked in such a hateful, vicious environment. About 8 of us quit around the same time because of many mean co-workers and supervisors. Anyone not Hispanic was and still is treated bad and picked on. I hope that American Airlines cancels their agreement with Unifi, and hires a better company to run the Palm Springs operation. They need a company that follows the rules of the United States when it comes to treating their employees fairly. Any fair treatment rules not followed are covered up by Unifi management.

      avatar
      Unifi Response
      1w
      Thank you for bringing this to our attention. Your feedback helps us do better.
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