Pros
I am at work and sitting on my couch at the same time. Some sessions are quite fulfilling, with serious students who grow and learn from the experience and express sincere gratitude for the support. Direct deposit is convenient and never (so far . . . in a year) delayed more than 48 hours.
Cons
Upper management is arrogant and, in the event of the slightest policy violation, communicates with tutors as if they represent a principal speaking with a misbehaving, immature child. There is no flexibility for error in intepretation of lengthy policies (that span two 80+ page documents, for which there is no compensation to spend time memorizing). Policies change frequently, and keeping up with expecations is nearly impossible. Full-time employment (equalling benefits) is skirted around with a limitation of 30 hours per week. While students write reviews and rate tutors, results are provided to tutors as a rating. There is no way to verify accuracy or read comments to gain experience from student responses to sessions. Pay is low.