Great place to make a real difference, but too much red tape, sloping shoulders and confused leadership. - Anonymous employee Transport for London Employee Review

Support services are poor (HR, procurement, IT, finance) Not joined up - different business units operate separately Many people look for reasons to NOT do something great ideas and people, but it is very difficult to get things done without huge delays / red tape / risk aversion Politics - most management seem to spend all their time playing games, rather than taking the business forward