Pros
Great team if you're lucky, most people are really nice Opportinuties to volunteer as an Ambassador is an interesting insight to the daily jobs of the frontline staff Work life balance is excelent Flexible working hours
Cons
Senior managers do not care how hard you work. You are just a number to them and they would happily end your contract to reduce head count even if you work hard. No options after apprenticeships, management refuse to comment. As an apprentice, you're constantly told ''you get out what you put in''; now that the time is nearly up, my hard work, niche knowledge and passion for transport will become useless, even if your line manager wants to keep you on, it's pretty much hopeless fighting senior management. On the other hand, there are bullies who seem to be able to do nothing all day and be very comfortable in their jobs.