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The UPS Store

Part of UPS

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Loved This Place - Retail Sales Associate The UPS Store Employee Review

5.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Worked here in college and it was flexible with my work schedule. People who worked there were friendly. Learned skills that I still use in my new role. It was a great first job for me, learning about shipping, UPS, logistics, customer service in a fun environment.

Cons

You had to deal with customers who were mad about their shipments, or the cost of shipping at times but that comes with any retail job.

Explore other reviews about The UPS Store

3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

Cons

Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

They were willing to grow my skills and teach me a decent amount about all things print. They reliably gave me 40 hours of work. Day to day was mostly self managed, so they trusted you if you were competent.

Cons

Ownership was incredibly cheap. I was promised raises as print expanded, that was certainly not the case and when i brought that up I already knew what the answer would be. I had to beg for an upgrade to our print facilities that only came at the expense of losing an assistant to help with print. Overall ownership lacked willingness to spend money to make money. Despite losing an assistant I received no raise and workload only continued to get piled on as other aspects of print got given to me until I was essentially a one man team.

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