Toxic Culture, Leadership Disconnected from Product and People - Support Engineer Thales Employee Review

1.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Some incredibly talented individuals work here — smart problem-solvers who care about the product and customers. If you can find a good internal ally, you might be able to survive. Pay is okay for some roles, and there are occasional opportunities to learn under pressure.

Cons

The company [thales/imperva] has a deep cultural problem. Leadership — from executives to directors — is largely detached from the actual product and the people building or supporting it. There’s a recurring cycle of hiring and firing, with no clear vision of what kind of talent or mindset actually works long-term. New employees are often set up to fail because the "ideal" mold isn't defined — or worse, constantly shifting. The product is struggling. Core issues are ignored in favor of flashy, investor-pleasing features. Critical feedback from those closest to the problems is routinely dismissed, and those who try to improve things are pushed out, sidelined, or leave from burnout. Strategic decisions are often short-sighted, made by individuals who either lack domain expertise or are more focused on optics than outcomes. Post-acquisition (Thoma Bravo, Thales), things only got worse. Imperva used to have potential, but that’s been steadily eroded. The culture now feels extractive — employees and products treated more as cash-flow sources than long-term assets. Morale is extremely low. Many of the best have left or are actively trying to. Toxicity is openly discussed — even by current staff.

Explore other reviews about Thales

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, good mix of rigor and relaxed

Cons

Could be more generous in order to keep talented employees

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

*This only applies to the Montgomeryville location* None. Used to be a great place to work. I enjoyed the work I did and the various teams I worked with.

Cons

*This only applies to the Montgomeryville location* -Health benefits have gotten worse each year. -Constant layoffs. -Changed from an 8 hour 3 shift day, 5 days a week to a 10 hour 2 shift day, 4 days out of the week. The idea was to save money on overtime, then they started asking the employees to stay the 4 hours between shifts. Then they started asking the employees to work the extra 3 days. Then they made the employees sign a waiver, making the 3 days mandatory when needed. -Flat raises, everyone gets the same raise. -Lower management no longer cares -Upper management is too focused on vanity projects or no longer cares

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