Worked for this company when they used to be FCR - Customer Service Representative TTEC Employee Review

3.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for jobs.

Cons

Most of the work is seasonal.

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TTEC Response
1y
Thank you for your feedback! We're glad to hear you appreciated the job opportunities. We’ll take note of your comment about the seasonal nature of the work as we continue to evolve.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
2w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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