Pay increase - Desktop Support Technician TTEC Employee Review

4.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home Established process New technology, process is updated in less than a week

Cons

Pay increase for only 500php per year

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TTEC Response
1y
Thank you for sharing your experience. We’re glad you valued the structure and innovation in our processes. Feedback around compensation is always important, and we’ll continue working to stay competitive in the market. Wishing you the best in your next chapter!

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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