Opportunity to grow for those who take control of their own destiny - Program Manager TTEC Employee Review

5.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

There are opportunities for career grow within TTEC Digital for individuals who employ a team collaboration approach and self-starter innovators who aren't afraid to initiate and participate in continuous improvement in client and employee initiatives. For those who enjoy participating in these initiatives, the company has several avenues including employee resource groups, a transformation agenda and delivery program, and team-level priorities.

Cons

In a market experiencing dynamic changes, keeping up with the skills and certification demands can be challenging, but this is not unique to this company. Flexibility and willingness to adapt is a must.

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TTEC Response
2y
Thanks for sharing you helpful review! TTEC Digital and our 1,800 + technology and consulting professionals across 13 countries, pioneer engagement and growth solutions that fuel exceptional client + customer experiences (CX): https://ttecd.co/3Sj4qDQ Our independent sister company, TTEC Engage has 50,000+ call center CSR employees who personally help clients’ customers in 80+ countries: https://ttecd.co/45WsNKK TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
2d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wow YOU CAN Work at home

Cons

If you love to be harassed, discriminated against and tortured, this company is for you!

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