Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC reviews

      Customer Service Rep - CSR TTEC Employee Review

      5.0
      Jul 14, 2023
      Csr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work from home, some cases can be mobile. Work/life balance is good as long as your family understands that you are at work when you're on the clock. Gas & wardrobe expenses are out the door. PC's are usually provided. Room for advancement.

      Cons

      Communication with HR & Payroll is lacking if you are not in management and even then, it can take too long because many things are handled by email instead of a phone.

      Explore other reviews about TTEC

      5.0
      Oct 20, 2025
      Operations support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

      See reviews by: Helpful|Rating|Date|All
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      TTEC reviewsTTEC CSR reviewsTTEC review