Would reccomend it only as a last resort. - @ Home Customer Service Representative TTEC Employee Review

2.0
Nov 17, 2010
Recommend
CEO approval
Business Outlook

Pros

It's great for stay at home Moms who might not otherwise have the oppurtunity to work. If you can get hours you can live with and have no real hope for advancement, go for it.

Cons

Being smart and good at your job will not necessarily get you anywhere.They push that when you start training, but it very quickly becomes obvious it's just keep you motivated. Hitting all your numbers and doing a good job means that's the only job you will do there. There is a lot of backbiting and office politics going on considering the level of compensation. The call metrics change on an almost weekly basis, basically more stress, same lousy pay. I don't miss it one bit.

Explore other reviews about TTEC

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good atmosphere with nice people

Cons

- fully onsite work - hard to get promotion

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TTEC Response
2d
Thank you for sharing your feedback and for your time with TTEC. We’re pleased to hear you enjoyed the positive atmosphere and the people you worked with. We also appreciate your feedback regarding onsite work and career advancement opportunities. Input like yours helps us continue evaluating and improving the employee experience. We wish you all the best in your future endeavors.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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