TTEC is flexible with outside responsibilities, consistent on hours, with no mandatory overtime in my two years here. There are options to sign up for overtime on faster paced months. Decent benefits, Medical, Dental, Vision, 401K, and additional services you can purchase.
Cons
Communication is sometimes lacking between upper management and employees.
TTEC Response
3y
We appreciate your recommendation of TTEC. Thanks for your feedback and we hope your experience at TTEC continues to be positive.
Not much training, only 2 weeks provided and then QAs begin right away.
TTEC Response
5d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
Not a bad job for someone who needs the flexibility of working remotely.
Cons
Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.