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      TTEC

      Engaged Employer

      TTEC reviews

      Terrible Company. Currently being sued. - Anonymous employee TTEC Employee Review

      1.0
      May 26, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can ignore the three weeks of training because all they will do is go off on personal tangents in between taking a full hour to personally check everyone has the right screen up.

      Cons

      They will say you have 30 hours to start. You have actually have 8. They are currently being tried in a class action lawsuit for not paying people. Their programs and servers do not work. Ever.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      Jun 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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