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      TTEC

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      TTEC reviews

      They'll Do Everything To Make You Happy Except Pay You Well - Technical Support Specialist TTEC Employee Review

      1.0
      Feb 28, 2022
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management knows the job is a soul-sucking Hell and they try to make everyone feel good about working there.

      Cons

      The job is a soul-sucking Hell. You have to account for literally every minute you are clocked in. Customers are mean and unreasonable, especially when the options to meeting their demands are limited and you have to uphold corporate rules.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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