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      TTEC

      Engaged Employer

      TTEC reviews

      Incredible! Best people to work for. - Telesales Agent TTEC Employee Review

      5.0
      Oct 22, 2014
      Telesales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      For full time employees the benefits are really good. They offer a 401k to seasonal employees as well as full time. The staff and management are some of the best I've ever worked with. Always positive and willing to help you anytime. The compensation is also very good and they promote from within. A real plus I would say

      Cons

      Training is the best bar none. Time-off they work with you to make sure you have what you need and the leadership well I just can't say enough about TeleTech and the was they treat their employees. I love this company and I love my new career with them.

      avatar
      TTEC Response
      11y
      Hi there! Thanks for the review and it's great to hear that your having a great time here at TeleTech. We're glad that you're here as well, and we'll continuously make efforts to make your experience here better!

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      2d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      TTEC Response
      2d
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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