TeleTech should hire Customer Focused Human Resources people!!!! - Anonymous employee TTEC Employee Review

2.0
Apr 29, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hiring process is efficient and well organized. New hires' training is good overall.

Cons

Salary sucks. They terminate people without due notice which is something required by law. And when you voluntaryily leave the Company, they will withhold your salary for 60-90 days even if you do not have any outstanding financial accountabilities or obligations. Again, this is an unfair and unlawful labor practice under the Labor Code. Most of all, the HCD people are cold, uncaring people who either responds to employees' concerns and queries in a very untimely manner or they do not respond at all.

Explore other reviews about TTEC

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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