Good company but not honest about projects and contracts - Desktop Support TTEC Employee Review

4.0
Dec 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Overall a good experience. I worked with a brand new team formed to work in a special project.

Cons

At the end of the project the entire team was dismissed with little warning. They had told us that the team would stay on after we completed the project. Many of us quit previous positions with this in mind

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
2w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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