Lots of learning Opps but no upper mobility for parents who wont work 80 hrs weekly - IT TTEC Employee Review

3.0
Feb 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Huge company, work with lots of different departments, never a dull moment. A few very smart people that become go to resources.

Cons

Very reactive management that does not value leaders, instead they value individual contributors (think indispensable hero types) that claim their peoples work as their own. Those that get ahead are those that work non stop and don't have a home life. If you have a working spouse, have kids and you value work/life balance this is not the place for you. The motto is to work hard long hours, not smart. Forced stack ranking promotes unhealthy akward, competition among bosses/employees and peers.

Explore other reviews about TTEC

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

See reviews by: Helpful|Rating|Date|All