Due to its proximity, I can spend more time with my family and can easily adjust on any schedule changes. - WFM Supervisor TTEC Employee Review

4.0
Apr 11, 2013
Recommend
CEO approval
Business Outlook

Pros

The best company that I have worked on in terms of system and tools processes. They really invest on it.

Cons

Haven't reaceive any yearly appraisal in almost 5 years of stay. I just has an increase everytime I have being promoted.

Explore other reviews about TTEC

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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