Challenge and worth it! - Anonymous employee TTEC Employee Review

5.0
Feb 22, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love my job. Yes, like any other employer, there are stressors. And yet, TeleTech has allowed me to grow so much personally. I am able to apply my knowledge, challenge the status quo, and make a difference!

Cons

It's not a place for everyone. Working with the corporate team here is full of its own challenges, but so worth it if you want to advance your career.

Explore other reviews about TTEC

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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