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      TTEC

      Engaged Employer

      TTEC reviews

      Decent employer, but with some caveats (your mileage may vary). - Anonymous employee TTEC Employee Review

      3.0
      Nov 13, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home If you last long enough, you might get yourself in position for a promotion, even if a temporary one.

      Cons

      Pay is relatively low compared to other at home customer service jobs. Customers can drive you to the brink of insanity. Dual guidelines to follow for both TTEC and the client you are working for. Sometimes this can cause a conflict. Your TLs can change at a moment's notice, thus making any rapport building difficult. If you have any tech issues, Tier 1 support is a joke.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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