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      TTEC

      Engaged Employer

      TTEC reviews

      Not good. Stay away. - Customer Service Representative TTEC Employee Review

      1.0
      Jul 18, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training. After leave. But if you have a good trainer to take you to the next level then stay. I am here because single and used to routine of talking with customers.

      Cons

      Arrogant team leaders and support. Broken promises. Too many people leaving. Minus .0000001 work life balance. Join if you are a student or retired. No place for people with families or singles with a life. Altek is not a healthy way of life. I hate this place. But will stay until I feel like I can do something better than this. Do not come here unless management makes a change. Avoid unless it is for paid training they advertise.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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