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      TTEC

      Engaged Employer

      TTEC reviews

      I enjoy my job! - Team Lead TTEC Employee Review

      5.0
      Oct 31, 2017
      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Caring people that make you feel appreciated. I have done this work for 17yrs so I took a year off to travel and see if maybe I would like working somewhere else. I quickly realized that I could never fill the need inside me to help others so completely as I did working in the Kalispell TeleTech. I have since returned and I never regret making that decision, even thought I am having to work my way back up!

      Cons

      The compensation to go above an associate is meek compared to other companies. I always tell them to move up because you want to help other and make a difference, not to make more money.

      avatar
      TTEC Response
      8y
      Thank you for taking the time, we truly appreciate the positive feedback.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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