Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC reviews

      worst job you will ever have - Tmobile Customer Service Representative TTEC Employee Review

      1.0
      Jun 24, 2012
      Tmobile customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      most of the time its the only job in the whole county, and they hire ANYONE.

      Cons

      you have to bring up your computers and programs before being logged in so the first part of your workday is unpaid, 6 minutes to use the bathroom all day outside of your break times, the company as well as their client do not care about the employees what so ever, constantly forced to cut your breaks short, when you call off they tell you to bring a doctors not but when you do they tell you it doesnt mean anything and write you up for time missed, and much much more.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      1.0
      Jun 15, 2026
      Customer service advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers Your work helps the people you talk to

      Cons

      Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

      See reviews by: Helpful|Rating|Date|All
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      TTEC reviewsTTEC Tmobile Customer Service Representative reviewsTTEC review