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      TTEC

      Engaged Employer

      TTEC reviews

      By far the WORST job I've ever held..... - Management TTEC Employee Review

      1.0
      Jun 17, 2012
      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pro's would include the employees.......

      Cons

      Terrible upper management. Not engaged, not supportive, do not invest in you as employee and could care less about your lack of "life balance". There is NO life balance at TeleTech....there are no growth opportunities either. Human Resources is a farce as well. One big joke and waste of 8 months of my life. I have since quit and found a REAL job!!!! Run for your life!!!!!!

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      1.0
      Jun 15, 2026
      Customer service advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers Your work helps the people you talk to

      Cons

      Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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