Shining Example of Capitalism Gone Wrong In United States - Anonymous employee TTEC Employee Review

1.0
Oct 30, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- good place for young, just out of college, low-paid people to get experience for a couple of years - nice campus - get a paycheck every 2 weeks - lots of wellness initiatives

Cons

- The company business model is helping other companies outsource jobs to 3rd world countries where $7 an hour is considered a great wage; its only a matter of time before they outsource their own corporate employees - Below-industry salaries - The same department at other less-profitable companies are staffed with twice the numbers as TeleTech - you get to do twice the work for less money than your counterparts at other companies - Executives that deny requests for job openings also demand more projects and more work out of under-staffed departments and frequently have you work on projects that they then cancel - Executives get 800% salary increases during same period that workers are told there will be no raises due to the bad economy. The company also pays their health insurance premums while the rest of us have to pay more each year - When raises are given, you are told 3% raise is for the top performers in your department; same with bonuses $500 per year (about $300 after taxes) is given to reward you for 50-60+ hours per week 52 weeks a year, while executives get a minimum of $2 million per year in bonuses and stock - Executives drive top of the line Benleys, BMW's and Porsches and park next to the most convenient elevator so the rest of us corporate drones get to see their flashy cars purchased with lavish bonuses - They have an entire department devoted to making sure the company doesn't pay it's fair share of taxes; guess it will be us, the underpaid workers that will pay for the expensive 2 wars the US is currently waging and the fixing our crumbling infrastructure - thanks to years of not raising taxes on corporations and the wealthy top 1%.

Explore other reviews about TTEC

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
4d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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