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      TTEC

      Engaged Employer

      TTEC reviews

      Not bad for what it is - Customer Service Representative TTEC Employee Review

      4.0
      Feb 6, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy work, areas for growth

      Cons

      boring since there are no phones or paper allowed (we can't read in between calls) / if your client's contract ends, you're almost crap out of luck for job assurance

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      TTEC Response
      4mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you’ve found areas for growth in your role. We also take your comments about job responsibilities and contract transitions seriously — feedback like this helps us find ways to better support our employees. We wish you continued success in your role.

      Explore other reviews about TTEC

      5.0
      Oct 20, 2025
      Operations support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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