Customer service rep - Anonymous employee TTEC Employee Review
3.0
Jan 7, 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
International environment also opportunity to work from home
Cons
Salary but I'm Greek so maybe thats why
TTEC Response
5mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the international environment and the opportunity to work from home. We also take your comments on compensation seriously — feedback like this helps us continue evaluating ways to support and reward our employees. We wish you all the best in your future endeavors.
Not much training, only 2 weeks provided and then QAs begin right away.
TTEC Response
6d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.