If you are desperate for money it's a good place to be! - Customer Service Representative (CSR) TTEC Employee Review

2.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Office is new - Work from home

Cons

- Bonuses are none extent and they lie to you about it in the interview - Payment is always messed at the end of the month for many and you have to follow-up what you are owed - Management is a bit green - The lies in this company seems to be a never ending story.

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TTEC Response
5mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciate the new office and work-from-home flexibility. We also take your comments about bonuses, payment, and management seriously — feedback like this helps us provide better support and improve the employee experience. You can also share your experience at www.ttecwehearyou.com. Wishing you continued success in your role.

Explore other reviews about TTEC

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
6d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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