Working environment is great, your leads are relatively chill depending on which lob you have been assigned to.
Cons
Salary is not competitive instead one of the lowest. Very less opportunity for growth unless you are actively trying to appease managers and supervisors.
TTEC Response
5mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciate the working environment and supportive leads. We also take your comments about salary and growth opportunities seriously — feedback like this helps us continue improving how we support and develop our employees. We wish you continued success in your role.
Not much training, only 2 weeks provided and then QAs begin right away.
TTEC Response
1w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.