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      TTEC

      Engaged Employer

      TTEC reviews

      Nice - Customer Service Representative (CSR) TTEC Employee Review

      5.0
      Dec 3, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training environment and Nice coleauges

      Cons

      Nothing none nada none at all

      avatar
      TTEC Response
      6mo
      Thank you for sharing your experience! We’re thrilled to hear you’ve enjoyed the training environment and working with your colleagues. It’s wonderful to know your time with us has been a positive one. Wishing you continued success in your role!

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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