Had fun working here, it’s been 3 years. - Trainer TTEC Employee Review

5.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Near my place and has flexible schedules.

Cons

The stairs should be replace by elevator.

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TTEC Response
6mo
Thank you for sharing your experience and for being part of the team for over three years! We’re glad to hear you appreciate the flexible schedules and convenient location. We also appreciate your feedback regarding the stairs — insights like these help us identify ways to improve our workplace. Wishing you continued success in your role!

Explore other reviews about TTEC

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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