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      TTEC

      Engaged Employer

      TTEC reviews

      I really enjoyed working there - Customer Service Agent TTEC Employee Review

      3.0
      Nov 23, 2025
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provide equipment, work at home in your pajamas, only had to communicate with my coworkers or supervisor in Teams, they offer the option to get paid daily if you need to.

      Cons

      After you’re there for 90 days they have hard expectations. You are expected to do ALOT of things at the same time. I don’t mind multitasking but OMG! If you don’t reach your expected goals you get wrote up. They do let you tell them what you need to reach your goals for example job shadowing with a coworker. After your third write up you are let go.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      11h
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      TTEC Response
      11h
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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