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      TTEC

      Engaged Employer

      TTEC reviews

      Work is okay and not too stressful. Incentives don’t match the effort required. - Customer Service Representative (CSR) TTEC Employee Review

      3.0
      Sep 30, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Manageable workload, especially with non-US customers • Good environment to gain experience • Calls are generally easy to handle

      Cons

      • High pressure to meet sales targets and INPS • Low basic pay and uncompetitive incentives • Motivation can be hard to maintain due to poor rewards

      avatar
      TTEC Response
      8mo
      Thank you for sharing your experience and highlighting both the positive aspects and the areas for improvement. We’re glad to hear you found the workload manageable and the environment supportive. We also take note of your comments on incentives and motivation — feedback like yours helps us continue enhancing our rewards and recognition programs. Wishing you success in your future career journey!

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      4d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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