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      TP

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      Terrible company - Workforce Management Analyst TP Employee Review

      1.0
      Sep 11, 2024
      Workforce management analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's good that the company pay a good amount of salary

      Cons

      The workload keep increases while the pay does not. I got promoted internally but my salary amount got reduced than previous without able to get higher. The culture can be toxic when the coworker compete with each other on the credit but push the tasks when you needed help. The company also deduct salary often just because of the mistakes internally especially when you're in ground level and you only able to get the return on following month. Really not suggest you to work here.

      avatar
      TP Response
      1y
      We appreciate your honesty, and we understand your experience was not ideal. We are open to understanding and learning from your experience. If you are keen to share more with us, you can always reach out to us at http://bit.ly/TPHR-newform on our website. Thank you for your honest feedback.

      Explore other reviews about TP

      5.0
      Jun 2, 2026
      Operations customer expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      5.0
      Apr 10, 2026
      Ac advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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