Strategic vision but poor execution marked by overload and lack of empathy - Product Manager TLScontact Employee Review

2.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has a well-defined overall strategy with a clear effort to cascade it down to product teams. Colleagues are collaborative, supportive, and committed, even under high pressure. Opportunity to be involved in impactful and large-scale projects.

Cons

Workload is often overwhelming, with several team members experiencing burnout over time. Leadership tends to lack empathy and fails to recognize or act on team capacity warnings. Despite having a defined strategy and product-level drill-downs, decisions were mostly driven by operational departments, leaving little room for product teams to make decisions — which contradicts the intended product-led model.

Explore other reviews about TLScontact

5.0
Feb 12, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything was perfect in every way

Cons

None I can think of

1
1.0
Sep 5, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They treat clients in awful ways but they are very nice to themselves

Cons

toxic culture, no bonus, minimum wage salary

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