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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Unmoral - Customer Service Representative (CSR) T-Mobile Employee Review

      1.0
      Nov 9, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Phone plan discount is going to be the only pro I will give.

      Cons

      They will ask you to do things that are morality wrong. They do not respect ADA accommodation and are very harassing. They can force your to work from home and then force you to come back and work in person. One manager can agree to and accommodation and then the next say too bad that doesn't work for me. Not a place to work if you have young children still school age or younger. The newest CEO was the worst thing to happen to the company. Tenure means nothing to them.

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      5.0
      Apr 22, 2026
      Network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      This has been the best workplace for me so far. Love the energy, management, people, workplace, free food every now and then, great coffee.

      Cons

      IT department can be more proactive.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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