3.0
May 18, 2024
Former employee, more than 5 years
Bellevue, WA
Recommend
CEO approval
Business Outlook
Pros
The benefits are stellar and the salaries are very good. If you work in a store or the marketing department, you're royalty. IT pays the price.
Cons
Marketing controls everything, so there's no money or incentive to clean up or address the technological mess under the hood. Walk into any store and ask to have a prepaid and postpaid line on one account - they can't do it. Two separate systems. They cannot keep track of phone lines, equipment bound to lines - all manner of basic, customer-focused use cases which don't bring in direct revenue, thus have zero priority when it comes to spending time and energy to get right.