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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      BE WARY - Customer Service Representative T-Mobile Employee Review

      3.0
      Jan 4, 2011
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      the benefits are the best the pay is top notch the incentives are great lots of progams in the building that can make the job really fun

      Cons

      its ever changing and they don't tell you its sales BUT IT IS SALES!! also never request a day off because you will not be APPROVED!

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      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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