T-Mobile is a great place to work if you meet your metric goals. - Retail Sales Representative T-Mobile Employee Review

4.0
Dec 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits package including tuition reimbursement and a cheap cell phone plan

Cons

Constantly changing metric goals and stressing them, expecting you to upsell to every single customer

Explore other reviews about T-Mobile

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

very good benefits and pay

Cons

company changing to ai first

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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