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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Sales Leader - Retail Sales Leader T-Mobile Employee Review

      4.0
      Apr 21, 2015
      Retail sales leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of time off Excellent benefits (tuition reimbursement, medical, 401k matching etc…) Flexible hours Great brand recognition On-going training Upward mobility

      Cons

      Many store managers are promoted who are not ready to lead others Too much tolerance for bad apples Way too many metrics Too many changes to the comp plan where we end up making less money To many errors calculating commission

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      5.0
      Feb 27, 2026
      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the environment and pay

      Cons

      The customers are what make you or break you, the choice is yours.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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