OK Place for first time call center - Customer Service Representative T-Mobile Employee Review

4.0
Jul 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Child care assistance Tuition reimbursement Building Coach that I had Attempts at team togetherness

Cons

Call Center not my cup of tea Pay to little for Customer Care requirements Very strict compliance needs

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2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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