Great Place Overall - Anonymous employee T-Mobile Employee Review

5.0
Jun 27, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good pay, and great benefits. The company also gives a great phone discount plan and all the tools you need to feel comfortable when helping customers.

Cons

Some days are long with little to no customers, also the lack of complete and full disclosure on some policies causes confusion when being explained to customers.

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2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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