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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Managing a T-Mobile store... - Retail Store Manager T-Mobile Employee Review

      2.0
      Jun 24, 2010
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great discount, leaders are hands-off.

      Cons

      Lack of communication between the RSM and their Market Managers; unrealistic expectations for performance. Poor labor budgets for stores - come on 144 hours with 40 for me and 104 for my team, for ONE WEEK? And we are expected to take time to go over every detail with a customer? Do you realize how many people walk out because they hate waiting????

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      5.0
      May 14, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment bonus after 5 years

      Cons

      None! Loved the company and opportunities there

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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