Good experience, EXTREMELY stressful. - Retail Sales Associate T-Mobile Employee Review

4.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Getting to know amazing coworkers and fun customers. Really helps you grow your people and sales skills. Pay is good you really control how much you get paid with your commission.

Cons

Job can be extremely stressful. Mostly due to the fact that managers have so much pressure put down on them by their district manager. This gets passed onto the sales associates and causes you to be really pushy and can make customers uncomfortable. The company spends millions advertising certain plans to the public but really only wants you to up sell when they come in, even if they don't really need more than the advertised plan.

Explore other reviews about T-Mobile

5.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I took in what was given, the opportunity to make a great income on a part time job. Learned several skills that now help me in my profession.

Cons

If you aren't a commission driven person then this can be a challenging job for you.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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